What We Collect and Why We Collect It
When you open an account, we collect the information needed to verify your identity and process payments — your name, contact details, and the wallet identifiers linked to DANA, OVO, or GoPay transactions. We do not store full e-wallet credentials; only the transaction reference and account
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alias reach our system. Device data — browser type, IP address, session timestamps — is logged automatically to detect unusual access patterns and keep your account safe. If you contact our support team, that conversation is recorded and stored for a defined period so we can
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track resolution. We do not sell your data to third parties. Data shared with payment processors, including DANA, OVO, and GoPay networks, is limited to what those processors need to complete or verify a transaction. Availability of our service depends on local law and eligible regions
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in Indonesia. Players in Denpasar and across Indonesia are subject to the same data handling practices described here. Retention periods vary by data type — transaction records are kept longer than session logs, in line with standard financial record obligations. You can request a summary of
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data we hold on your account at any time through the support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.